Maintenance Plans

We will care for and manage your site so you can spend your time doing what you do best.

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Select the plan that works for you:

Maintain

$99/mo

Performance

$220/mo

Accelerated

$280/mo

Custom Plan

Schedule a call

WordPress Core Updates

WordPress Theme & Plugins Update

Support Hours per Month

Billed hourly at $160/hour

2 Hours Per Month

4 Hours Per Month

Request Start Time

3 days

2 days

1 day

Contact our sales team to get a custom quote

Daily Security Checks

Speed Optmization

One time

E-commerce & Advanced Functionality

Our support services are handled via email to [email protected]

Availability: Monday – Friday
9:00am – 5:00pm EST

Please note that support requests over allotted monthly hours will be quoted at a rate of $160/hr.

Support within 3rd party services is not included in our maintenance plans. Only assistance in connecting these services to the website.

Hosting with us but not on a maintenance plan? We can assist you with website updates at our non-maintenance client request rate of $200/hour. Hours will be determined based on scope of the project. Please reach out to [email protected] to submit your non-maintenance client support request.

The last thing you want is to get a call from a customer letting you know your site has been hacked and is redirecting to… well… not safe for work content.

As WordPress experts, we’re here to make sure your site is always safe, secure and up-to-date so you can focus on your business.

Keeping your website up-to-date on a monthly basis can help eliminate unexpected issues arising and allow you to focus on making necessary improvements to keep your site current. With a maintenance plan, you can benefit from quality support, quick response times, and a high level of communication. You deserve it!

How to work with us.

How to work with us.

1

Pick a Plan

Choose the maintenance plan that best fits your website’s needs. Need help deciding which plan you need? Contact us at [email protected] for more assistance. 

2

Jump on a Quick Call

We will send you a meeting link to hop on a quick call to introduce ourselves and discuss your website needs.

Please note that we require our maintenance clients to be on a hosting plan. Hosting plans start at $50/month.

3

ENJOY A WORRY-FREE WEBSITE.

We will onboard you into our maintenance and hosting plans. Sit back and know that your website is in good hands. With a maintenance plan, you can benefit from quality support, quick response times, and a high level of communication. You deserve it!

You’re in good hands!

HUNDREDS OF SITES HOSTED​

99.9% UPTIME​

SSL Security Included

FAQs

Our team typically responds to a request within 24 hours. The complexity of the request will determine the completion time, but we will let you know! 

The monthly plan costs are set up on automatic payment via Credit Card or ACH with a minimum 12-month agreement. After that time, you can cancel with 30 days’ notice.

Website edits do include things like: edits to text, swapping out images, editing banners & sliders, editing headers or footers, changes to menus and navigation, adjusting plugin settings, and adding new pages (with the design of an existing site page from the website, with any new images and copy provided by the client) and helping to resolve website issues.

Website edits do not include things like: custom development (PHP, plugins, themes, etc), updating custom code, graphic design, creation or sourcing of content (images, copy, videos, etc), marketing-related tasks like SEO management or Google Analytics goals, building out advanced functionality like LMS systems or eCommerce, or building out custom-designed pages. If you need help with those things, we are happy to partner with you and quote these items outside of your maintenance plan.

You can simply email in your request to us at [email protected] and it will create a ticket in our help desk. Our team will reply within 24 hrs to get your request started!

We update on plugins, theme, and core file updates on a monthly basis! There are some plugins that our team may not update based on the age of the site, as it may break it. We will always update plugins if there are security issues. Most importantly, you don’t need to worry about any of the updates because we’ll handle them all for you.

Hosting your website with us allows your website to have a live space on the internet for traffic to visit. Included in hosting, we provide server support to keep your website up and running at a quick speed. If the server that your site lives on goes down, we will work with the server team to get your site back online ASAP. We also take nightly backups of your site so that you do not lose content. We only use the best hosting options which provide server security to your site to help avoid hacks and other malicious activity.
 
You will need to have your website on a maintenance plan in order to receive support for your website. Hosting includes keeping the website online, making sure the server is running fast, nightly backups, security, and hack repairs if something goes south with security.

To read more about the difference between hosting & maintenance plans, check out our blog post!

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